USPS OIG: No Sale Transactions – Bloomfield, NJ, Main Office

This report presents the results of our self-initiated audit of No Sale Transactions – Bloomfield, NJ, Main Office, which is in the Northern New Jersey District of the Northeast Area. This audit was designed to provide Postal Service management with timely information on potential financial control risks at Postal Service locations. Read full report Source:…

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USPS: Customer Care Center employee fosters improvement

Need help? Anthony Moya is ready to listen. Moya is a technical support agent at the Edison, NJ, Customer Care Center. He handles as many as 70 calls a day from Postal Service customers. “Our goal is improvement,” he said. “Our job is to resolve customer concerns. Many of them are able to be fixed…

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Video: Toms River, NJ, Letter Carrier helps return lost dog

Remy the pitbull puppy has a Postal Service employee to thank for reuniting him with his owner after he swam away from home. The pup later became stuck in a muddy marsh where he stayed for hours until being discovered by kayakers. Toms River, NJ, Letter Carrier Al Font, a 16-year USPS veteran, came upon…

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APWU: Months before post office tragedy, employees complained about parking lot safety

By Caitlin Mota – April 22, 2016 KEARNY — Months before a Jersey City woman was fatally struck by a van at the post office where she worked, employee representatives had asked that safety improvements be made to the facility’s parking lot. Today marks one month since 54-year-old Nadia Assad died after being struck by…

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Revenue loss dooms West Hudson Station post office

By By Ron Leir – March 24, 2015 KEARNY – Say goodbye to Kearny’s secondary post office. The U.S. Postal Service has issued a “final determination” notice to permanently shut what is known as the West Hudson Station at 255 Kearny Ave., which has operated since April 1961. USPS spokesman George Flood said the decision…

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USPS: First-hand experience – Managers visit Edison call center

Marketing and Consumer and Industry Affairs managers from all seven USPS areas saw customer service first-hand during a recent visit to the Customer Care Center in Edison, NJ, hosted by Consumer and Industry Affairs. The Postal Service has opened four care centers in recent years. Employees at the centers answer calls to 800-ASK-USPS and help…

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