USPS OIG: Do you receive your mail through Omaha, Nebraska?

Project Title: Omaha, NE, P&DC Customer Service Performance Start Date: Monday, March 28, 2016 Estimated Report Release Date: September 2016 In an effort to align its mail processing infrastructure with declining mail volume, the Postal Service has consolidated some mail processing facilities nationwide. Before initiating the consolidations, the Postal Service is required to evaluate service standard…

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Rep Fortenberry complains of slow mail delivery to PMG; days later his townhall invites get delayed

By Henry J. Cordes – August 24, 2015 Rep. Jeff Fortenberry of Nebraska recently sent a letter to the U.S. postmaster sharing Nebraskans’ grievances over slow mail delivery, including overdue charges because of late credit card payments and delayed arrival of prescription drugs. Then, just days later, Fortenberry found himself with a major snail mail…

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PRC Order Granting USPS Motion to Dismiss Appeal of North Platte PO Relocation

DISSENTING OPINION OF COMMISSIONER RUTH Y. GOLDWAY June 18, 2015 This matter involves the closure of a main post office located squarely in a municipal downtown, and the planned substitution of window and post office box services added to an existing mail processing facility on the outskirts of the city. I dissent from the Commission…

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U.S. Postal Service delivery times lag more than expected

By Henry J. Cordes – May 17, 2015 For decades, the U.S. Postal Service has pledged that you could send a letter anywhere in the country and see it arrive at its destination within three days. But lately, only 63 percent of such non-local mail arrives on time. For letters sent from or to some…

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Video: City of North Platte, Nebraska Appeals Post Office Relocation

It’s the US Post Office versus the City of North Platte. By Amy Kauffman – April 10, 2015 Post Office officials want to consolidate the two post office locations in North Platte to one. The location of choice is in the Industrial Park. And now the City of North Platte decided to appeal March’s final…

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USPS: Getting the job done – Omaha P&DC processes Postal Pulse surveys

(April 6, 2015) USPS employees across the nation contributed to the launch of the Postal Pulse, although one group in Nebraska played a special role. The Omaha P&DC processed all the surveys sent to employees. The surveys were mailed as approximately 17,800 single pieces, 9,800 boxes and 8,600 flat-rate envelopes. “We planned ahead of time,…

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Postal Service headed in the wrong direction

At a time when businesses are doing all they can to improve customer service to keep their customers happy and help the business grow, the United States Postal Service (USPS) is doing just the opposite. For all intents and purposes, the USPS has given up its franchise. Rather than trying to improve their service, they…

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The Fate Of Rural Post Offices

(July 7, 2014) What’s the future of rural postal services? Locations across the country have closed their doors or cut their hours due to financial struggles for the United States Postal Service. What’s causing the change? With new technology like social media and text messaging, the need for the postal service isn’t what it used…

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