USPS OIG Report: Mobile System Review
Background In 2016, the U.S. Postal Service managed 31,585 retail offices serving 877 million customers. To reduce wait-time-in-line and expedite customer transactions, the Postal Service developed the mobile Point-of-Sale (mPOS) system. mPOS is a mobile system that allows retail associates to accept credit card and non-PIN debit card payments for customers’ retail transactions. In fiscal…