“Throwback Thursday” – USPS Station Manager makes employees a Poop Cake (video)

September 2010 LEE COUNTY: Workers at the Cape Coral Post Office say their manager baked them a dessert that looked like something you’d find in a toilet. The attempt at bathroom humor backfired in a big way.Workers at the Cape Coral Post Office were not amused by the cake crafted by the post office manager….

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USPS OIG Management Advisory – Postmasters and Supervisors Performing Bargaining Unit Work

Background On December 5, 2014, the U.S. Postal Service reached a settlement with the American Postal Workers Union (APWU) for $56 million, resolving a long-standing dispute dating back to the 1970s. This dispute involved the number of hours postmasters and supervisors could devote to bargaining unit work. Bargaining unit work is the work of career…

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USPS OIG Report: New York Morgan P&DC Efficiency

Background The U.S. Postal Service has more than 250 mail processing facilities nationwide. These facilities sort and distribute mail for dispatch and eventual delivery. Post offices, stations, and branches in designated ZIP Code service areas send originating mail to mail processing centers for processing and dispatch and receive mail from the centers for delivery to…

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PRC Examines USPS 2015 Performance Goals and 2016 Performance Plan

PRC Press Release – May 4, 2016 Washington, DC – Today the Postal Regulatory Commission (Commission) issued its analysis of the United States Postal Service (Postal Service) fiscal year (FY) 2015 Annual Performance Report and fiscal year 2016 Performance Plan. The Commission is statutorily required to review the Postal Service’s goals and make findings as…

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USPS: Ambassadors to train managers across nation

A team of 26 employees has embarked on a mission to help 41,000 Postal Service leaders improve their workplace environments. The team members, known as engagement ambassadors, are divided among the seven USPS areas and headquarters. For the next two years, the ambassadors will lead required training for all managers and supervisors in their assigned…

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USPS OIG Report: Package Delivery Scanning in Chicago District

Background The U.S. Postal Service’s goal is to scan all of its barcoded mailpieces (flats, letters, and packages) that enter the mailstream. The Postal Service wants to achieve 100 percent visibility and provide world-class package delivery services to be increasingly competitive. The Postal Service measures package delivery service performance based on its acceptance through the…

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USPS OIG Management Alert – Capital and Northern Virginia District Courier Service

Summary The Brentwood and Merrifield post offices and the Curseen-Morris and Merrifield P&DCs left remittance mail unattended and did not supervise courier pick-ups, did not maintain courier logs, and had no caller service standard operating procedures (SOP) for local couriers. These conditions occurred because management did not implement sufficient controls to adequately safeguard and ensure…

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USPS Management Foundations Program: Welcome Trainees (video)

(March 7, 2016) The United States Postal Service’s Management Foundations Program is an 18 month, full-time paid rotation program. After the 18 month program, the individual will be placed into a professional position outside the program. As performance goals and expectations are met, trainees will receive a level grade promotion after 12 months and 18…

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