Background The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures1 and Occupational Safety and Health Administration (OSHA) safety laws. Our objective was to determine if Postal Service management is adhering to building maintenance, safety and security standards, and employee…
This report presents the results of our audit assessing mail delivery and customer service issues at the Greenpoint and Williamsburg Stations, Brooklyn, NY. We conducted this audit in response to a June 21, 2019, request from four New York members of Congress (Senators Charles Schumer and Kirsten Gillibrand, and Representatives Nydia Velazquez and Carolyn Maloney)…
The Postal Service has introduced a dashboard that provides analytics and other information on Flats Sequencing Systems (FSS) performance. The FSS Performance Dashboard analyzes 13 months of historical data at 45 sites to provide a detailed analysis of 100 Flats Sequencing Systems. The user-friendly application can track machine operational performance and monitor at-risk indicators to…
