Heitkamp, McCaskill Call for Immediate Action Following Inaccurate Postal Service Reporting of an Estimated Two Billion Pieces of Delayed Mail

Press Release – Sep 19 2017 WASHINGTON, D.C. – U.S. Senators Heidi Heitkamp (D-ND) and Claire McCaskill (D-MO) called on U.S. Postal Service (USPS) Postmaster General Megan Brennan to take immediate action to remedy a significant lack of training requirements that led to inaccurate Postal Service reporting of an estimated two billion pieces of delayed…

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High Turnover Called a Drawback to Using Temp Workers

December 30, 2016 The Postal Service has increasingly turned to non-career employees–who cost the agency less because they do not receive full employee benefits and privileges–but the exceptionally high turnover of such employees partially offsets the hoped-for savings, according to an IG report. The USPS currently has about 130,000 non-career employees to supplement its regular…

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Investigating grease fire at maintenance facility, OSHA finds USPS failed to maintain working fire extinguishers

Employer name: U.S. Postal Service 1720 Market St. St. Louis, Missouri Citations issued: Sept. 13, 2016 Investigation findings: The U.S. Department of Labor’s Occupational Safety and Health Administration‘s St. Louis Area Office has cited the U.S. Postal Service’s vehicle maintenance facility for one repeated and two serious safety violations. Investigating a report of a fire…

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USPS OIG Audit Report: Window Retail Customer Service

Audit Report – MS-AR-15-001 – 01/29/2015 Background In fiscal year (FY) 2013, the U.S. Postal Service’s retail network of about 32,000 facilities handled 1.7 billion transactions, a reduction of about 5.2 percent from FY 2012. These transactions typically included the sale of stamps, shipping supplies or services, and money orders. A positive customer experience during…

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