USPS OIG Report: Revenue and Costs in the Retail Network

April 12, 2021 (RISC-WP-21-003) The Postal Service’s more than 31,000 post offices constitute the largest retail network in the U.S. by number of locations, but 42 percent do not generate enough revenue to cover costs of operation. Opportunities exist for the Postal Service to increase revenue or lower costs at post offices without reducing access…

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