USPS OIG: Lack of Service Standard Change Information in Area Mail Processing Feasibility Studies

Audit Report – NO-MA-15-001 – 10/06/2014 [PDF] Conclusion The Postal Service has not analyzed the impact of planned service standard changes or informed stakeholders of the changes related to Phase 2 consolidations. Specifically, management did not complete the service standard impacts worksheet in 91 of the 95 AMP feasibility studies. The other four feasibility studies…

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