USPS OIG Report: Non-Career Turnover Follow-up

Background This is a follow-up to our Effectiveness of the Postal Service’s Efforts to Reduce Non-Career Employee Turnover audit issued February 12, 2020. The Postal Service relies on non-career employees to supplement its regular workforce. Non-career employees are temporary workers who do not receive the same employee benefits as career employees and are not always…

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USPS OIG Report: Effectiveness of Efforts to Reduce Non-Career Employee Turnover

Objective Our objective was to assess the Postal Service’s effectiveness in reducing non-career employee turnover and evaluate underlying reasons for non-career employee turnover. The Postal Service hires non-career employees to supplement its regular workforce and reduce staffing costs. Non-career employees are temporary workers who do not receive the same employee benefits as career employees, are…

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OIG Blog: What other ways could the Postal Service improve retention of non-career employees?

January 16, 2017 Non-career employees, or temporary workers who do not receive full employee benefits and privileges, make up a significant part of the U.S. Postal Service’s workforce – about 130,000 in fiscal year (FY) 2016. The USPS uses non-career employees throughout its operations. However, turnover is a problem with temp workers, particularly for the…

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High Turnover Called a Drawback to Using Temp Workers

December 30, 2016 The Postal Service has increasingly turned to non-career employees–who cost the agency less because they do not receive full employee benefits and privileges–but the exceptionally high turnover of such employees partially offsets the hoped-for savings, according to an IG report. The USPS currently has about 130,000 non-career employees to supplement its regular…

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USPS Struggles With Wave of New Hires

February 15, 2015 The U.S. Postal Service’s shift to a lower-paid workforce comes with a steep price. By the agency’s own admission, the hiring of more non-career employees has led to lower productivity, worse service, higher injury and turnover rates, and increased investment in new training programs. USPS has historically been staffed by long-serving employees,…

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