USPS Mandatory Stand-Up Talk: Handling mail for temporarily closed businesses (4/30/20)

Posted on May 1, 2020May 1, 2020 by 21cpw

“In an effort to best serve our business customers, we are continuing to temporarily modify how we handle mail that must be returned to the delivery office due to a full box or a business not being open to receive delivery for an extended period. Current postal policy during the pandemic is to return the…

USPS Service Talk for Retail Employees: PO Box Payment Grace Period Extended

Posted on May 1, 2020May 1, 2020 by 21cpw

“In an ongoing effort to assist our Post Office Box (PO Box) customers amid the Coronavirus Disease 2019 (COVID-19) pandemic, the Postal Service is extending the 10-day grace period to 30-days. This change will apply to any customer whose PO Box fees were due by March 31 and April 30, 2020 and will continue until…