WASHINGTON, DC — The U.S. Postal Service is transforming the customer experience by introducing redesigned, technology-forward lobbies in retail locations nationwide. These modernized spaces are making it faster, easier and more convenient than ever for customers to ship and pick up mail and packages and access essential services. Customers will find upgraded lobbies featuring: 24/7 … Read more
The Postal Service unveiled a new prototype for retail locations in Athens, GA, on Oct. 8, part of the Delivering for America plan’s emphasis on modernizing the organization and improving customer service.
Objective Our objective was to determine whether the Postal Service is appropriately compensated for selected government and business services. The mission of the Postal Service is to provide the American public with trusted, affordable, and universal mail service. Through legislative enactments that codify service levels, the Postal Service must provide mail service to every U.S. … Read more
Say you’re about to drive off for vacation in less than 48 hours, but you suddenly realize your license has expired. The nearest DMV office is 15 miles away, the waiting line probably just as long, and there’s just too much else to do to get ready. But imagine now that you can go to … Read more