August 4, 2021 (RISC-WP-21-006) As the Postal Service experiences disruption in its industry, it can learn from the experiences of organizations that navigated change in their markets. The OIG researched the experiences of organizations in three disrupted industries to identify strategic takeaways for the Postal Service. Over the past 20 years, digital diversion of communication,…
By David Thornton – July 11, 2019 For federal agents investigating cybercrimes, gathering open source intelligence is a lot like going undercover. They establish fake identities to gain the trust of the bad guys, and gather information on criminal activities. They just do it all from a keyboard. âTo simplify it, youâre basically just trying…
Business Wire – March 05, 2018 STAMFORD, Conn. – Pitney Bowes, a global technology company that provides innovative products and solutions to power commerce today named former USPS Sales and Customer Relations Leader Cliff Rucker as the companyâs new Vice President of Business Development, Commerce Services. In this role, Rucker is responsible for helping to…
Living near a shopping mall used to be important to a lot of people, but as online commerce continues to grow, retail meccas are losing their cachet. Instead, many consumers are now drawn to areas near warehouses that can quickly process their online orders. âItâs shopping as infrastructure,â Adie Tomer, a Brookings Institution scholar, told…
July 11, 2015 Next Wednesday is Amazon Prime Day, a huge promotion that one postal expert predicts will overwhelm the U.S. Postal Service. Amazon is celebrating its 20th anniversary on July 15 with a one-day online shopping event that will offer âmore deals than Black Fridayâ to members of Amazon Prime, including those who sign…
United States Postal Service Selects Vantiv for Complete Suite of Omni-Channel Solutions Contract awarded to Vantiv for both debit and credit payment processing services CINCINNATI, June 16, 2015 – Vantiv, Inc. (NYSE: VNTV), a leading provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes, announced today that…
Interview at the IPC Annual Conference 2014: e-Commerce, the new normal Published on Jun 23, 2014 “This Summer we are going to be able to tell customers when a package is within 15 minutes of delivery to their house.” – Patrick R Donahoe, Postmaster General & CEO, USPS
Casual observers may be excused for regarding the U.S. Postal Service as a basket case. They know it reports multibillion-dollar losses, routinely raises postage rates and threatens to cut Saturday delivery and close post offices. They have been annoyed by bored clerks and plagued by deliveries of unwanted junk mail. They have seen fast-delivery services…
