USPS clarifies acceptable identification forms

The Postal Service recently updated the list of acceptable forms of identification that customers must show for picking up various types of mail and applying for other services. The Domestic Mail Manual (DMM) now features a new section, 608.10.0, Forms of Identification, that details acceptable forms of ID. The update clarifies previous guidance for identification…

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USPS: Do you know a flat-sized mailpiece when you see one?

The Postal Service wants to clear up a few misunderstandings about flat-sized mailpieces. Here’s what you should know: • First things first: Know how to recognize flat-sized mailpieces. The Domestic Mail Manual has all the information you need, especially chapters 101 and 201. Generally speaking, flat-sized mailpieces are no more than 15 inches long, no…

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USPS: Package increase leads to more leaks

The Postal Service is considering rule changes to better protect mail from leaks and spills stemming from rising package volumes.There were 549 reported incidents involving spills or leaks in the mail from broken containers inside packages during the previous fiscal year, up 28 percent from one year earlier. Many spills involve leaks of common household…

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Priority Mail Express 1-day shipment refunds explained

Many mailers turned to Priority Mail Express 1-day shipping this holiday season. Employees may remind customers that they will not qualify for refunds if USPS attempted to deliver any Priority Mail Express 1-day package mailed between Dec. 22, and Dec. 25, 2015, within two business days. USPS competitors use similar refund policies during the holidays. …

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