Postal Bulletin highlights Passport Services

The Department of State’s Passport Services Directorate issues U.S. passports to traveling Americans. Passports are a request to foreign governments to permit you to travel, and also allow you to re-enter the United States. A passport book or card is proof of identity and U.S. citizenship. U.S. citizens can use each as follows: The passport…

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Latest Postal Bulletin highlights U.S. Passport Services

A U.S. Passport is Your Key to International Travel The Department of State’s Passport Services Directorate issues U.S. passports to traveling Americans. Passports are a request to foreign governments to permit you to travel, and also allow you to re-enter the United States. A passport book or card is proof of identity and U.S. citizenship….

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USPS OIG Report: Passport to Excellence

April 11, 2016 (RARC-WP-16-008) Despite $216 million in revenue from providing passport services in FY 2015, the Postal Service has been processing fewer passport applications than before. The OIG has identified three areas of customer service that could be improved with simple changes, leading to a greater number of passport applications processed. Successful passport services…

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USPS OIG: Can the Postal Service Improve its Passport Acceptance Process?

In 1975, the Postal Service began accepting passport applications on behalf of the Department of State (State Department). Today, you can submit your passport application at post offices, public libraries, and courthouses. The State Department’s Bureau of Consular Affairs, Office of Passport Services/Customer Service approves participation in the passport program. In fiscal year 2014, the…

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