USPS OIG Report: City Delivery Operations – Nationwide Route Management

Objective Our objective was to evaluate the U.S. Postal Service’s management of city letter carrier routes. The Postal Service’s mission is to provide prompt, reliable, and efficient mail and package shipping services to all Americans. In fiscal year (FY) 2020, the Postal Service’s City Delivery Operations delivered over 77.7 billion mail pieces on more than…

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