OIG’s Oversight of the USPS’s Delivering for America Plan, Volume 4

September 29, 2026 The Delivering for America (DFA) plan, released in 2021, outlines the Postal Service’s 10-year strategy to improve service and achieve financial sustainability. In 2024, DFA 2.0 provided an updated blueprint for its path forward. Since the release of the DFA plan, the Office of Inspector General has integrated independent and objective reviews … Read more

USPS OIG Upcoming Audit: Network Changes – Assessment of Delivering for America Operational Initiatives

Project start date Tuesday, January 27, 2026 Estimated release June 2026 In March 2021, the U.S. Postal Service released its 10-year strategic Delivering for America (DFA) plan, to address continuing annual financial losses, unmet service performance goals, and evolving public and consumer demands. Over the past five years, the Postal Service has undertaken major initiatives … Read more

When a postmark no longer tracks mailing: Legal and administrative risks in the USPS network redesign

Getty Images / MattGush

December 30, 2025 Since 2021, the U.S. Postal Service has been implementing major infrastructure and operational changes to lower costs and improve efficiency under the Delivering for America (DFA) plan. Changes include consolidating processing from nearly 200 local processing centers to just 60 regional facilities, as well as reducing the number of dispatches between processing … Read more

Postal Regulatory Commission Continues to Probe DFA

June 17, 2024 Washington, DC – Today, the Postal Regulatory Commission requested information about continued large-scale network changes by the Postal Service despite its announced “pause” in implementing parts of the Delivering for America (DFA) plan. In addition, the Commission asked the Postal Service about the scope and nature of the pilot test described by the Postal Service regarding … Read more