USPS offers round-the-clock sign language interpretation

June 17, 2024 The Postal Service wants managers to remember the organization provides round-the-clock sign language interpreting accommodations for employees who are deaf or hard of hearing. Formats include video remote interpreting, or VRI, which uses video conferencing equipment, and video relay services, or VRS, a telecommunications relay service using videophone technology. Management Instruction¬†EL-670-2021-4, Providing…

 Continue reading

Video: Postal Service apologizes to deaf woman who was refused written service

“Call your congressman who do not have to write down for you. It’s not the law!! Get an interpreter,” read the note handed to the deaf woman by a Port Orange, Fla., Post Office worker. video platformvideo managementvideo solutionsvideo player By Ben Hooper – March 10, 2015 PORT ORANGE, Fla., March 10 (UPI) — The…

 Continue reading

Top 10 most expensive discrimination settlements of 2013 (USPS case is #6)

6. $4.5 million ‚Äď Hubbard, et al. v. U.S. Postal Service Disability discrimination is growing area of litigation risk, and perhaps as a sign of the times this case revolved around the accommodations afforded to deaf and hard-of-hearing workers of the United States Postal Service. The suit alleged that workers with hearing problems were not…

 Continue reading