OIG Report: Internal Controls Over Money Orders – Kendall Green Station Contract Postal Unit

Background Office of Inspector General (OIG) uses tripwires to identify financial anomalies. Tripwires are analytic tools that look at specific behaviors and patterns that are strong indicators of improper activity. From October 1, 2015, to December 31, 2016, our tripwire identified the Kendall Green Station Contract Postal Unit (CPU), Washington, D.C., reported 262 money orders,…

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USPS OIG: Conducive and Convenient Contract Postal Units (CPUs)

November 21, 2016 Location, location, location – it’s the mantra of realtors, of course, but is just as important to retailers and service providers, like the U.S. Postal Service. USPS understands the importance of being where people live and shop. It also knows that keeping hours conducive to people’s shopping habits increases customer traffic. Cue…

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USPS OIG Report: Contract Postal Unit Operations Oversight

Background A contract postal unit (CPU) is a retail establishment under contract to the U.S. Postal Service to provide postal services to the public. The objective of the CPU program is to reduce customer wait time in post offices, retain and increase Postal Service market share, reduce operational costs, improve customer satisfaction, and grow retail…

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OIG: How Can USPS Help Contract Postal Units in Their Daily Operations?

Project Title: Contract Postal Unit (CPU) Oversight Start Date: Tuesday, May 10, 2016 Estimated Report Release Date: September 2016 A contract postal unit (CPU) is a supplier-owned or supplier-leased facility under contract to the U.S. Postal Service to provide products and services to the public. CPUs are typically located in retail establishments and staffed by…

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(MIS)Handling of Certified Mail by Staples Approved Postal Providers

Via NYC Stop Staples Activist and Retired Letter Carrier John Dennie: Under its contract with USPS, Staples Approved Postal Providers are required to handle Certified Mail.  A quick and dirty survey reveals they appear to be in breach of their contract. There are 42 Staples Approved Postal Providers within the 5 boros of NYC. Dennie…

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USPS OIG Audit Report: Contract Postal Units

Audit Report – DR-AR-15-001 – 11/13/2014 Background A Contract Postal Unit (CPU) is a Postal Service retail unit located inside a private business and operated by nonpostal employees. CPU suppliers operate under either a firm-fixed price or performance-based contract to provide a range of retail products and postal services. Management prepares revenue forecast and cost…

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