USPS OIG Report: Operational Changes to Mail Delivery

Objective This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also responds to a number of recent similar congressional requests. We…

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USPS OIG Report: Cost Reduction Initiatives for Mail Products

Objective The Postal Accountability and Enhancement Act of 2006 requires that each class of mail or type of mail service covers their direct and indirect costs. Over the past 10 years, several U.S. Postal Service market dominant products continuously failed to cover their attributable costs. Currently there are six market dominant products that are not…

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