A New Reality: Correspondence Mail in the Digital Age
RARC-WP-18-004 – March 5, 2018 First-Class Mail is the Postal Service’s biggest provider of revenue and contribution. However, its portion of overall postal revenues has fallen from over 60 percent in the late 1970s to just 40 percent in 2016. Depending on whether key historical trends continue, intensify, or weaken, the future of correspondence mail…