APWU and USPS Extend Moratorium on Private Retail Outlets

Web News Article #: 14-2018 02/13/2018 – In an effort to protect against further contracting out of retail operations and defend the integrity of customer service and our jobs, the APWU secured a Memorandum of Understanding (MOU) in the 2015 Collective Bargaining Agreement that imposed a moratorium whereby the Postal Service could not expand any…

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USPS OIG Report: Establishing New Retail Access Points

Background The U.S. Postal Service’s retail network is larger than McDonald’s, Starbucks, and Walmart combined — with over 46,000 physical retail access points. These access points are locations where customers can purchase Postal Service products. They include traditional brick-and-mortar post offices and alternate access points such as self-service kiosks, contract postal units, community post offices,…

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USPS OIG: Conducive and Convenient Contract Postal Units (CPUs)

November 21, 2016 Location, location, location – it’s the mantra of realtors, of course, but is just as important to retailers and service providers, like the U.S. Postal Service. USPS understands the importance of being where people live and shop. It also knows that keeping hours conducive to people’s shopping habits increases customer traffic. Cue…

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USPS OIG Report: Contract Postal Unit Operations Oversight

Background A contract postal unit (CPU) is a retail establishment under contract to the U.S. Postal Service to provide postal services to the public. The objective of the CPU program is to reduce customer wait time in post offices, retain and increase Postal Service market share, reduce operational costs, improve customer satisfaction, and grow retail…

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OIG: How Can USPS Help Contract Postal Units in Their Daily Operations?

Project Title: Contract Postal Unit (CPU) Oversight Start Date: Tuesday, May 10, 2016 Estimated Report Release Date: September 2016 A contract postal unit (CPU) is a supplier-owned or supplier-leased facility under contract to the U.S. Postal Service to provide products and services to the public. CPUs are typically located in retail establishments and staffed by…

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USPS OIG Audit Report: Contract Postal Units

Audit Report – DR-AR-15-001 – 11/13/2014 Background A Contract Postal Unit (CPU) is a Postal Service retail unit located inside a private business and operated by nonpostal employees. CPU suppliers operate under either a firm-fixed price or performance-based contract to provide a range of retail products and postal services. Management prepares revenue forecast and cost…

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USPS OIG Audit Project: Oversight of the Approved Shippers Program

Business expansion is a business strategy used by companies to increase access to their products and services by opening stores in different physical locations while maintaining current business locations. The U.S. Postal Service® expands its business by providing a multitude of mailing and shipping options for consumers through various Approved Postal Provider® agreements like Approved…

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Letter to the Editor: Postal Service wants to set record straight on Jim Hightower article

STILLWATER, Okla. — Julie Gosdin USPS Distict Manager, Oklahoma To the editor: This is in reference to the article entitled, “Postal Service is far from a loser,” (by Jim Hightower) which appeared in the Aug. 7 edition of the Stillwater News Press. The author was absolutely right about one thing – that the Postal Service…

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