USPS OIG Report: Delivery and Customer Service Issues – Brooklyn, NY

This report presents the results of our audit assessing mail delivery and customer service issues at the Greenpoint and Williamsburg Stations, Brooklyn, NY. We conducted this audit in response to a June 21, 2019, request from four New York members of Congress (Senators Charles Schumer and Kirsten Gillibrand, and Representatives Nydia Velazquez and Carolyn Maloney)…

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USPS OIG Report: Facility Conditions, Delayed Mail, and Staffing Levels in Albuquerque, NM

Objective The OIG received two congressional requests. One request came from former U.S. House of Representative Michelle Lujan Grisham and another from Senator Tom Udall on September 5 and September 19, 2018, respectively. Their requests asked the OIG to assess allegations of unsafe facility conditions, delayed and unprocessed mail, and understaffing at post office (PO)…

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USPS OIG Report: Release of Personnel Information

Objective This report responds to two congressional requests. One request came from Sen. Thomas Carper and another was a joint request from Reps. Elijah E. Cummings and Gerald E. Connolly, Ranking Member and Vice Ranking Member of the Committee on Oversight and Government Reform, respectively. Their requests asked for an investigation into the Postal Service’s…

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USPS OIG Report: Postal Service Government Relations Responsiveness to Congressional Requests

Background This report presents the results of our review of the U.S. Postal Service Government Relations and Public Policy Office’s (Government Relations) responsiveness to congressional requests. Government Relations receives congressional requests from members of Congress or chairmen and ranking members of oversight committees and subcommittees. Some requests are informal, such as telephone calls or emails….

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