As a result of these refined service standards, the Postal Service projects at least $36 billion in savings over 10 years from transportation, mail processing and real estate cost reductions.
The aptly named Business Service Network (BSN) is charged with servicing the U.S. Postal Service’s 23,000 largest customers by addressing service issues, answering questions, and fulfilling other requests. Given the annual postal spend of this customer group – almost $38 billion in fiscal year 2013 alone – it clearly behooves the Postal Service to keep…
