USPS OIG Report: Modes of Delivery and Advertising Mail Customer Engagement

Delivery to curbside mailboxes or neighborhood cluster box units costs less than delivery to the door. But do curbside and cluster box delivery result in a lower level of customer engagement with mail? To find out, the Office of inspector General (OIG) asked the market research firm InfoTrends Inc. to conduct a survey of 5,000…

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Postmaster to Greenville City, NC Council: USPS changing home delivery methods (video)

Walking outside your house to get the mail at the curb may soon become a thing of the past. In a memo sent to the Greenville City Council, the US Postmaster reports that developers will no longer be able to choose between curb line and cluster box delivery. In April 2012, the Postal Service changed…

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Postal reform bill seeks to save agency money: 2 proposals drawing consumer anger (video)

(August 26, 2014) SAN DIEGO – The Postal Reform Act hopes to revamp the financially-strapped U.S. Postal Service, which last year posted a $5 billion loss, but two proposals in particular are drawing negative attention. One is a proposal to stop Saturday delivery and the other would be to stop home mail delivery altogether. “Buried…

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US Senator Hoeven: New Postal Facility in Williston to Open Doors Tuesday, July 1

WILLISTON, N.D. – Senator John Hoeven today announced that a new full-service retail postal facility in Williston will open its doors to customers on Tuesday, July 1 at 9 a.m. United States Postal Service (USPS) Postmaster General Patrick Donahoe approved the facility’s lease in March. Hoeven hosted Donahoe in North Dakota last year to hear…

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