USPS OIG Report: Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH

Background The Carrier Sections is in the Ohio 1 District of the Central Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Carrier Sections. The delivery unit has 34 city routes delivered by 37 full-time carriers, one part-time…

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