USPS: New package tracking system saves time

Posted on June 5, 2018June 5, 2018 by 21cpw

Need to quickly determine the whereabouts of a customer’s package? There’s an app for that. The Postal Service has introduced Single Package Look-Up (SPLU), a tool that simplifies the parcel location process by combining multiple tracking systems into one application. “Package look-up can be a timely and inefficient process,” said SPLU Program Manager Jude Mossman….

USPS OIG Blog: Opportunity Knocks

Posted on September 15, 2014September 15, 2014 by 21cpw

The aptly named Business Service Network (BSN) is charged with servicing the U.S. Postal Service’s 23,000 largest customers by addressing service issues, answering questions, and fulfilling other requests. Given the annual postal spend of this customer group – almost $38 billion in fiscal year 2013 alone – it clearly behooves the Postal Service to keep…