USPS OIG Report: Delivery and Customer Service Issues – Brooklyn, NY

This report presents the results of our audit assessing mail delivery and customer service issues at the Greenpoint and Williamsburg Stations, Brooklyn, NY. We conducted this audit in response to a June 21, 2019, request from four New York members of Congress (Senators Charles Schumer and Kirsten Gillibrand, and Representatives Nydia Velazquez and Carolyn Maloney)…

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USPS OIG Report: Mail Processing Facilities Condition Reviews

Background In fiscal year (FY) 2018, the Postal Service had 286 mail processing facilities with over 70 million interior square feet. Between October 2010 and February 2018, mail processing facilities generated more than 46,000 maintenance requests and incurred over $876 million in maintenance costs. The Postal Service is obligated, by both internal policies and federal…

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