Background U.S. Senator Josh Hawley (R-Missouri) requested an audit of postal stations in the Kansas City area. Residents in the service area were experiencing significant delays and routinely waiting more than five days to receive mail. We reviewed ten postal stations and the Kansas City, Missouri, Processing and Distribution Center to determine issues impacting the…
Background This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the Atlanta, GA, region. The three delivery units we audited were the McDonough Main Post Office (MPO), Old National Station, and Stockbridge MPO. We judgmentally selected these delivery…
The Postal Service is reminding employees that misusing USPS property violates the standards of ethical conduct for employees of the executive branch, which applies to postal employees. Misuse occurs when employees use USPS property in an unintended and inappropriate manner. Here are some examples: • Postal-issued cellphones. Don’t use them to complete work for a…
