USPS OIG Report: Negotiated Service Agreement

Objective Our objective was to determine mailer compliance with Negotiated Service Agreement (NSA) provisions and evaluate the U.S. Postal Service’s oversight of NSA Contract [redacted]. We selected this NSA based on the mailer’s fiscal year (FY) 2019 volume and revenue. An NSA is a contractual agreement between the Postal Service and a specific mailer, whereby…

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USPS: New system to improve package shipments

The Postal Service is introducing an automated system to replace a manual process for detecting postage due on package shipments. The Automated Package Verification (APV) system will be deployed Aug. 1. The system allows customers to accurately pay shipping charges for packages sent by Click-N-Ship or PC Postage. To support the system, mail processing equipment…

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OIG Report: Shortpaid PC Postage Parcels

Background PC Postage is a service offered by the U.S. Postal Service that allows customers to print U.S. postage stamps with their own printers. Customers access PC Postage through USPS.com or PC Postage vendors licensed by the Postal Service. The Postal Service recorded PC Postage revenues of about $[redacted] billion in fiscal year (FY) 2016….

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