The future of USPS retail – New prototype unveiled in Georgia

The Postal Service unveiled a new prototype for retail locations in Athens, GA, on Oct. 8, part of the Delivering for America plan’s emphasis on modernizing the organization and improving customer service.

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USPS: Delivering for America 2.0 — Fulfilling the Promise

We published the Delivering for America plan on March 23, 2021. The purpose of this updated plan, Delivering for America 2.0 — Fulfilling the Promise, is to revisit and re-examine the factors contributing to the development of our original 10-year transformation and modernization plan, describe the significant progress made over the past three years, and summarize the evolution of our major strategies that are now driving the organization forward to financial stability and sustained service excellence.

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Postal Service Board of Governors Meeting (video. slides, PMG remarks)

Presentation Slides – August 8, 2024 WASHINGTON — The below remarks are as prepared for delivery by Postmaster General and CEO Louis DeJoy during the open session meeting of the Postal Service Board of Governors on Aug. 8, 2024. Thank you, Mr. Chairman. During this quarter we continued our aggressive efforts to stabilize service, implement necessary…

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USPS reports second-quarter financial results

May 9, 2024 The Postal Service has reported its financial results for fiscal year 2024’s second quarter (Jan. 1-March 31). Here are some highlights: • Revenue. Total operating revenue was $19.7 billion, an increase of 2.1 percent compared with the same quarter one year earlier. Shipping and packages revenue increased 1.2 percent, First-Class Mail revenue increased…

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