PMG touts recent service improvements in video message

September 22, 2021
In his latest video message, Postmaster General Louis DeJoy thanks USPS employees for the organization’s recent service performance improvements.

In August, the Postal Service delivered 94.1 percent of Marketing Mail on time when compared with the organization’s service standard — the highest level of service performance ever recorded for that mail category.

USPS has made progress in the First-Class Mail and Periodicals categories, too.

“Our on-time performance is heading in the right direction — and we need to keep it that way,” DeJoy says.

The Postmaster General also discusses efforts to implement Delivering for America, the Postal Service’s 10-year plan to improve financial sustainability, as well as the importance of preparations for the peak holiday delivery season.

“The better prepared we enter the holiday season, the better we will do,” he says.

The video, released Sept. 22, is available on Link and other postal websites and will be shown to employees throughout USPS this week and next.

Source: USPS

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