Project Title: HCR Irregularity Reporting
Start Date: Tuesday, January 10, 2017
Estimated Report Release Date: July 2017
In fiscal year 2016, the Postal Service spent over $3 billion for almost 8,700 highway contract routes (HCRs). The Postal Service awards these contracts to transport mail between post offices and other designated stops. They are the largest group of contracts managed by Postal Service contracting officers.
Administrative officials (AOs) ensure contractors comply with the operational requirements of the HCR contracts. The AO informs contracting officers of any performance irregularities, such as late arrivals or departures, and vehicle breakdowns or vehicles not meeting required contract specifications. When contractors are at fault for omitted services they reimburse the Postal Service.
We are assessing the effectiveness of the Postal Service irregularity reporting process for HCRs at the Jacksonville Network Distribution Center.
- How effective is Postal Service irregularity reporting in holding contractors accountable?
- Is the Postal Service identifying and reporting irregularities in the most efficient and comprehensive manner?