New USPS service performance reports show significant delays in delivering the mail

May 13, 2015
The Postal Service has released its service performance reports for the second quarter of the fiscal year, January 1 to March 31, 2015. They show that it’s not just your imagination — the mail has been slowing down, and in some cases, by a lot. The reports can be found on the USPS website here, and a more complete data set can be downloaded from the PRC website here.

This is the first period during which the new service standards were in effect. These standards, which began on January 5, eliminated overnight delivery and added about a day to most delivery times. The new reports show that even with slower standards the service performance has gone down compared to both the previous quarter and the same period last year. The scores also fall well short of the Postal Service’s own targets.

As the following table shows, in every category service performance for the second quarter of 2015 was down from the previous period last year, sometimes by a significant amount, and in no case did the score meet the target. In some cases, it wasn’t even close.

Read more: New USPS service performance reports show significant delays in delivering the mail | Save the Post Office

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