NALC: Understanding the Grievance Arbitration Procedure

“Shop stewards stand up for letter carriers day in and day out by enforcing the contract on the workroom floor. Their work turns a contract written on paper into an enforcement mechanism that protects our rights and makes our jobs better and safer.” — NALC President Brian Renfroe

Familiarize yourself with the grievance procedure to help ensure you and your steward are prepared if management violates the contract:

Grievance Arbitration Procedure

Source: NALC – The Postal Record August 2025 edition

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