The handheld iPod version of the Point Of Sale (POS) retail system is being used to intercept customer visits to our windows. Also, when you process a flat rate priority mail product and go to print the PVI postage label, it connects to stamps.com to charge the financial purchase of the postage.
Window clerks are being urged more and more to use the MPOS each and every time an MPOS-applicable transaction arises. This reflects as work being done outside our window units, even though the actual work is being done at the window on the MPOS system.
Has any grievance activity been started on these issues at the national level or at the local level anywhere in the country?