Is management required to staff for operational contingencies? I recall reading in one of USPS’ own management directives that this was indeed the case, though exactly where I read it eludes me.
We are continually shortstaffed here on the FSSs (never more than three ETs for the two FSSs/two SAMPs) on my tour, and we’re often forced down to one ET per FSS/SAMP when someone calls in.
The FSS is the only USPS machine I know of that can continue processing mail while part of it is down for operational maintenance. I think this fact alone requires USPS to provide a minimum of two trained ETs per machine per shift. Thanks!