USPS: POW-MIA flag must be displayed May 21, Armed Forces Day

May 21 is Armed Forces Day, one of six days each year that Postal Service facilities are required to fly the POW-MIA flag. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. Facilities that are open Saturday must display the POW-MIA…

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RSS Tip for all Level 18 Postmasters to track 1260 End of Day?

From: Lamont Brooks Sent: Wednesday, May 18, 2016 3:00 PM To: Clerk Division NBA Cc: Clerk Department; Regional Coordinators; Tony D. McKinnon, Sr; denabriscoe21@gmail.com Subject: URGENT REQUEST: RSS Tip for all Level 18 Postmasters to track 1260 End of Day We filed a national level grievance on the USPS unilaterally changing the End of Day…

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Video: USPS CFO Joe Corbett reports second-quarter financials

The Postal Service’s second-quarter operating revenue rose to $17.7 billion, a 4.7 percent increase over the same period last year, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video message. Corbett attributes the rise to double-digit increases in shipping and package volumes, pricing strategies and the performance of USPS employees. “January…

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OIG: How Can USPS Help Contract Postal Units in Their Daily Operations?

Project Title: Contract Postal Unit (CPU) Oversight Start Date: Tuesday, May 10, 2016 Estimated Report Release Date: September 2016 A contract postal unit (CPU) is a supplier-owned or supplier-leased facility under contract to the U.S. Postal Service to provide products and services to the public. CPUs are typically located in retail establishments and staffed by…

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Staples May Have Beat on Earnings but Its Store Business Remains in Pretty Awful Shape

By Brian Sozzi – May 18, 2016 No wonder Staples is investing in lower ink and toner prices in the wake of its failed bid for Office Depot. The company’s stores could really use the traffic. The office supplies retailer reported Wednesday that same-store sales at its more than 1,600 stores in the U.S. and…

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APWU: Convention Attendance Growing; New Hotel Added

Web News Article #: 109-2016 05/18/2016 – The APWU has secured additional hotel accommodations for delegates to the union’s 23rd Biennial National Convention in Orlando, FL, in August, Secretary-Treasurer Liz Powell has announced. Delegates and the guests can now make reservations at the Coronado Springs Resort, located at 1000 West Buena Vista Drive, Lake Buena…

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USPS OIG Audit Report: Revenue Forgone

Background When Congress put the U.S. Postal Service on a self-sustaining basis in 1971, it continued to subsidize the mailing costs of such groups as the blind, non-profit organizations, local newspapers, and educational material publishers by providing an appropriation to the Postal Service to cover the revenues that were given up, or “forgone,” in charging…

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USPS: Retail employees share best practices

When it comes to satisfying customers, the Tobyhanna, PA, Post Office has a secret weapon — its employees, who regularly rank highly on the Postal Service’s Retail Customer Experience service evaluation. The program sends independently contracted “mystery shoppers” to Post Offices to evaluate customer service. Shoppers then document their experiences by completing a questionnaire for…

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