NPMHU: Postal Service Reneges on SPSS Craft Determination

Unprecedented Reversal to Be Met With Fierce Opposition From NPMHU On August 7, 2015, the USPS notified the NPMHU of their decision to reverse the craft determination for operation of the Small Parcel Sorting System (SPSS). • For comparison, you may access a copy of the original and properly implemented jurisdictional craft determination dated June…

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EEOC Issues Updated Federal Sector Guidance

Revised Management Directive 110 Provides Needed Clarity to Federal Equal Employment Opportunity Process PRESS RELEASE 8-6-15 WASHINGTON – The U.S. Equal Employment Opportunity Commission (EEOC) today issued an update of its Management Directive 110 (MD-110). The revised MD-110 is available on the EEOC’s website at www.eeoc.gov/federal/directives/md110.cfm. The new MD-110 provides federal agencies with updated Commission…

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APWU Launches Petition Drive Against Staples-Office Depot Merger

Web News Article #: 156-2015 08/07/2015 – The American Postal Workers has launched a petition drive calling on the Federal Trade Commission (FTC) to block the merger of Staples and Office Depot. The merger would give Staples a monopoly in a key sector of the economy. “This monopoly is no game,” said APWU President Mark…

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The USPS’s plan for profitability: Get Retirees off FEHBP, on Medicare

By Eric Pfahler – August 6, 2015 Email, e-commerce and even drones are modifying the way people conduct business and interact with out-of-towners. And few industries feel the effects of the increasingly digital world more than the mail system. The overall economy took a big downward turn right as the U.S. Postal Service committed billions…

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Retirement Claims Backlog Grows

By Kellie Lunney – August 6, 2015 The retirement claims backlog grew by nearly 2,000 applications between June and July, according to the latest data from the Office of Personnel Management. The increase in the backlog during that month – from 14,511 unprocessed federal retirement claims to now 16,455 claims – is a setback for…

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Lobby assistants allow USPS to serve customers faster

The Postal Service is continuing to use lobby assistants to better serve retail customers who require simple transactions. The program is part of the organization’s broader effort to strengthen customer service. Since lobby assistants were introduced a few years ago, they’ve helped reduce wait times and boosted scores on Retail Customer Experience surveys, which measure…

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USPS: New approach helps Post Office boost scanning scores

The Troy, MI, Post Office has made dramatic improvements in scanning, a crucial service that is helping USPS grow its package delivery business.  The office is averaging about 99.7 percent after adopting a process called “scan, clear and deliver.”  The new approach focuses on making sure parcels that arrive before 9 a.m. are delivered that…

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Some federal employee life insurance rates to rise; others to see decrease

By Eric Yoder – August 6, 2015 On the heels of an immediate premium hike in the long-term care insurance program for federal employees, some rates are going to increase in 2016 in their much more widely used life insurance program — although others will hold steady and still others will decrease — the is…

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