March 28, 2024 A Postal Service employee who saved a customer being attacked by a dog received the top hero of the year award from the National Association of Letter Carriers this week. Philip Moon, an Amarillo, TX, letter carrier, was in his delivery vehicle last fall when he saw the woman being attacked. He…
March 25, 2024 Carroll Harris, inspector in charge of the Postal Inspection Serviceâs Los Angeles Division, recently appeared on âThe Protectorsâ podcast. He discussed the agencyâs efforts to protect consumers from fraud, with a particular focus on military veterans. âThe Protectorsâ is produced by the International Association of Financial Crimes Investigators (IAFCI). The episode featuring…
March 22, 2024 The Postal Service has a new organization to support USPS network transformation initiatives. Under the Delivering for America plan, the Postal Service is building a network that consists of regional processing and distribution centers, local processing centers, sorting and delivery centers, and integrated logistics infrastructure. The new organization, called Infrastructure and Operations…
Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Serviceâs Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…
March 21, 2024 Postal Bulletinâs latest edition, published March 21, details the Postal Serviceâs Heat Illness Prevention Program. Updates to the organizationâs policies, procedures and forms are also included. Employees can go to usps.com to read and download the latest Postal Bulletin, along with past issues. Postal Bulletin – March 21, 2024
March 15, 2024 President Joe Biden has nominated Martin J. Walsh, a Massachusetts resident, to be a member of the USPS Board of Governors. Walsh previously served as U.S. labor secretary. The nomination will be for the remainder of a seven-year term expiring Dec. 8, 2029. The U.S. Senate must confirm nominees before they join the board….
Background The U.S. Postal Service provides customers across the nation mail service six days a week as required by law. In December 2022, Winter Storm Elliott arrived in Western New York, and within minutes, winds went from 10 to 70 miles per hour and brought about 36 inches of snow over four days. During a…
March 13, 2024 USPS Postal Service Health Benefit Plan informational video series is available under MyHR on the blue page. Here is a summary of the five part video series that is designed to answer many of your questions about the new plan that will take effect on January 1, 2025 and will affect every…
