USPS OIG Report: Delayed Mail at Santa Ana P&DC

Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand. The Postal Service launched the Mail Condition Visualization (MCV) system in January 2019. The application’s intent is to provide…

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USPS OIG Report: Mail Delivery and Customer Service Operations – East Stroudsburg, PA

Background This report presents the results of our self-initiated audit of Mail Delivery and Customer Service Operations at the East Stroudsburg Post Office, in East Stroudsburg, PA. The East Stroudsburg Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. This audit was designed to provide U.S. Postal Service management with timely information…

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USPS CFO Corbett discusses USPS finances, 10-year plan

May 26, 2021 A coronavirus pandemic-fueled surge in package deliveries has not been enough to offset the Postal Service’s increased operating costs and declining revenue from mail services, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. During fiscal year 2021’s second quarter (Jan. 1-March 31), the organization’s total revenue was…

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NARFE warns postal reform bill could raise health premiums for federal workers

By Nicole Ogrysko – May 25, 2021 A bipartisan bill designed to bring desired financial relief to the U.S. Postal Service could have implications for the rest of the federal workforce, potentially raising health insurance costs for employees and retirees, an employee advocacy organization warns. For the first time in years, momentum is building in…

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USPS OIG: Spring 2021 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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USPS to replace eAccess – New system to improve security, functionality

The Postal Service will soon introduce ARIS, a state-of-the-art system that will be used to provide employees with secure, easy access to USPS digital resources. ARIS — short for Access Registration and Identity System — will effectively replace eAccess, which was launched 23 years ago and uses legacy technology that is costly to maintain and…

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