USPS OIG: Express or Bust

You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery. The nationwide service performance goal for Priority Mail Express is 96.85 percent on time. However, it’s falling…

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USPS video explains open season options

A newly updated video about the Federal Employees Health Benefits Program (FEHB) reminds employees to conduct a “health plan checkup” during this year’s open season. The three-minute segment, “FEHB Plans: Your Changing Life,” encourages employees to evaluate their health care options to ensure they have the coverage they need. The video also explains how employees…

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USPS PMG offers holiday message for employees

The following message is from Postmaster General Megan J. Brennan: As we prepare to celebrate Thanksgiving Day, I want to express my gratitude for everything you do for the Postal Service. Every day, you demonstrate unwavering commitment to serving the American public, no matter what challenges arise. This year, you helped our customers recover from…

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USPS OIG Report: Transportation Network Operations and Cost Optimization Practices

Objective Postal Service transportation costs have increased $1.7 billion (or about 25 percent) since fiscal year (FY) 2014 despite an overall decline in mail volume of 8.8 billion pieces (or about 6 percent), as well as several initiatives to reduce transportation costs. Our objective was to analyze practices and cost trends and identify risk areas…

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USPS OIG: Fall 2019 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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Update on NALC Contract Negotiations: Parties Remain at Impasse 

November 22, 2019 NALC and management negotiators have reached the end of the 60-day mediation period following the Sept. 20 expiration of our National Agreement with USPS. The parties remain at impasse and are discussing the selection of a neutral arbitrator. Although NALC will continue to bargain in good faith, we will not delay the…

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USPS OIG Report: U.S. Postal Inspection Service – Charlotte Division

Objective Our objective was to determine whether the U.S. Postal Inspection Service, Charlotte Division, implemented effective controls for accountable property, training, and case management. Based on a risk analysis of closed case count and workhours, number of hotline referrals, and National Compliance Review occurrence, we selected the Charlotte Division. The OIG has a statutory requirement…

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