New robotic systems aiding USPS plant operations

December 8, 2021 The Postal Service has added 60 new robotic systems at 40 processing and distribution plants across the nation to help boost efficiency, especially during this year’s busy holiday peak season. Guided by strategically placed sensors, the flex rover sorters are autonomous robots that resemble utility carts. Each rover is powered by a…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Houston

Background This report responds to a request from U.S. Representative Lizzie Fletcher, 7th Congressional District of Texas, to evaluate select mail delivery and customer service operations and determine if internal controls are effective at the Ashford West and Westbury Stations in Houston, TX. Representative Fletcher’s June 2021 request specifically mentioned lost mail and the removal…

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USPS: Safely sharing the holiday spirit

December 6, 2021 Now that the holiday season is here, some Postal Service teams may be planning festive events that involve employees gathering to share food and drinks in a plant or delivery unit. While there is no evidence that COVID-19 is transmitted by food or drinks, close contact between individuals does increase the risk…

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USPS: Fly flags half-staff to honor Dole

December 6, 2021 President Joseph R. Biden has ordered U.S. flags flown at half-staff to honor Robert J. Dole, the former U.S. senator who died this week. Flags should be flown at half-staff until sunset on Dec. 9. Additionally, Postal Service facilities are required to fly the U.S. flag at half-staff on Dec. 7 to…

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National Pearl Harbor Remembrance Day observed Dec. 7

National Pearl Harbor Remembrance Day, an annual commemoration of the 1941 attack, will be observed Tuesday, Dec. 7. Postal Service facilities are required to fly the U.S. flag at half-staff this day. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position….

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USPS Pilot Program: DMV services in California Post Offices

USPS has teamed with the California Department of Motor Vehicles (DMV) for a pilot program that allows customers to renew their vehicle registration and access other services in select Post Offices. The California DMV has installed special self-service kiosks in five Post Office locations: Sacramento, Rancho Cordova, Paradise, Oakland and Los Angeles. A sixth site…

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USPS OIG: Management Alert — International Export Package Advanced Electronic Data

Background The Postal Service, as a major international postal organization, has key responsibilities related to the collection and exchange of advance electronic data (AED) for international packages. These responsibilities were further clarified when Congress passed the Synthetics Trafficking and Overdose Prevention (STOP) Act of 2018 to help stem the flow of opioids shipped to the…

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