USPS promotes Mailbox Improvement Week – May 17-23

The Postal Service is inviting customers to participate in Mailbox Improvement Week from May 17-23. In line with spring cleaning, the annual campaign encourages customers on city, rural and contract delivery service routes to enhance the appearance of shabby mailboxes. In addition to being physically appealing, tidy mailboxes help improve delivery and collection operations. However,…

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NALC: Pandemic forces cancellation of the Honolulu Convention

As it has for so many events, from the Tokyo Olympics to the opening of the Major League Baseball season, the COVID-19 pandemic has forced the cancellation of the NALC’s 72nd National Convention. At the direction of the NALC Executive Council, we have notified the convention center, convention hotels, and various convention vendors of our…

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USPS: Carrier’s kindness recognized in presidential ceremony

How many journeys to the White House start with a roll of toilet paper? That’s exactly what led Cincinnati Letter Carrier Kyle West — now known to millions as “Mailman Kyle” — to the Blue Room on May 1 to receive praise from President Donald Trump during a recognition ceremony dubbed “Hard Work, Heroism and…

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Detroit Letter Carrier brings caring message to ‘Kelly and Ryan’

The way Kelly Mathaw sees it, we’re all in this together. The Detroit letter carrier recently appeared on “Live with Kelly and Ryan,” the TV talk show hosted by Kelly Ripa and Ryan Seacrest, to discuss her job delivering mail and packages during the coronavirus pandemic. During an interview conducted via Skype, Mathaw talked about…

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USPS OIG Report: Mail Delivery and Customer Service Operations – San Jose

Background The Foothill Station is in the Bay Valley District of the Pacific Area. The unit has 50 city routes delivered by 55 full-time city carriers and four part-time flexible (PTF) city carriers. We chose the Foothill Station based on our analysis of city carriers returning after 6:00 p.m. using data from the Enterprise Data…

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NALC President Rolando: How COVID-19 crisis threatens USPS

Apr. 10, 2020 – Democratic lawmakers warn U.S. Postal Service may shut down without more funding; Fredric Rolando, president of the National Association of Letter Carriers, weighs in. Source: FoxNews.com Related: Letter to Congressional Democrats by the 4 postal unions (4/7/20)

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USPS: Video explains new procedures for carriers

The Postal Service has released a video to help customers understand new delivery procedures to promote social distancing during the coronavirus pandemic. The one-minute video, titled “Help Us Serve You: Mail Carriers,” explains that letter carriers will knock on a customer’s door instead of ringing a doorbell. Instead of asking a customer to sign for…

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NALC: Letter Carriers’ Stamp Out Hunger Food Drive Postponed

March 27, 2020 The 28th annual Letter Carriers’ Stamp Out Hunger® Food Drive, scheduled for May 9, 2020, has been postponed. The NALC, as well as our national partners, are fully committed to rescheduling the food drive later in 2020. A new date has not yet been scheduled. The annual success of the food drive…

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