APWU: USPS Notification of Function 4 PSE Retention Survey

From: Vance Zimmerman <vzimmerman@apwu.org>
Sent: Thursday, February 18, 2021
Subject: PSE Retention Survey

All, recently the Postal Service notified the APWU that they would be conducting a survey of PSEs assigned to Function 4. This survey is being referred to as “retention survey for Postal Support Employees (PSEs) currently assigned to Function 4 (Customer Service Operations).”¬† The USPS has stated that the purpose of the survey is to “obtain feedback from PSEs assigned to Function 4 regarding their overall workplace experience.” The Postal Service continues to say, “It is anticipated that the feedback received from the survey will guide the Postal Service in developing retention strategies that will have a positive effect on PSEs currently assigned to Function 4.”

It also came to our attention that the Postal Service also released a stand-up talk on this survey. It is attached for your review.

The APWU is not agreement with this survey. The APWU’s position on this–and all management conducted surveys-is not to participate. The Industrial Relations Department in conjunction with the Clerk Division has demanded and is scheduled to meet with the Postal Service on this survey. The APWU will be once again voicing our opposition to management surveys and asserting that the APWU is the sole bargaining agent for all APWU represented bargaining unit employees, which includes Function 4 PSEs. The Postal Service cannot use surveys to circumvent the bargaining process, nor can they implement any changes based on this survey without negotiating with the APWU.

As more information is obtained it will be shared with the field.

Please Disseminate

Vance Zimmerman
Industrial Relations Director
American Postal Workers Union, AFL-CIO
1300 L Street, NW
Washington, DC 20005-4128
Tel: 202.842.4273 | Fax: 202.371.0992

USPS Notification of PSE Survey

USPS Function Four Service Talk

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