On May 6, 2022, APWU Clerk Craft Director Lamont Brooks agreed to extend the Memorandum of Understanding (MOU) regarding Telework for Clerk Craft Employees at Customer Care Centers, Customer Retention Teams, and the Mailing Shipping Solution Center (MSSC, i.e., Mailing Requirements Clerks) until June 17, 2022. However, the Postal Service would not agree to extend Consumer Affairs employees (Claims & Inquiry Clerks and Complaints & Inquiry Clerks) for inclusion in this MOU. Their duties while working from home could not be tracked accurately by the USPS. Therefore, employees in these two categories will return to their duty stations, effective May 7, 2022.
During this approximate month and a half extension, the APWU and Postal Service will discuss and attempt to finalize a Telework Program Pilot Agreement for employees at Customer Care Centers, Customer Retention Teams, and Mailing Requirements Clerks. The MOU states, “Once the Telework Program Pilot Agreement is finalized, or no later than June 17, 2022, this MOU will expire, unless the parties at the national level agree to extend. If agreement on a teleworking pilot cannot be reached, the parties will work together on a transition plan to return the employees to their official duty stations as soon as reasonably possible”.
“It is the Clerk Division’s intention, long term, to protect our work from contracting out while also protecting the rights and benefits of all employees,” Director Brooks explained, “while taking into consideration many employees’ desire to voluntarily work from home”.