From: Lamont Brooks <firstname.lastname@example.org>
Sent: Tuesday, June 23, 2020 1:47 AM
To: APWU National Officers
Subject: Notification No. GCCC20200285 RCAS to Be Available on SSK Beginning Late June
Notification to the APWU on retail customers scheduling new passport appointments via Self-Service Kiosk:
This letter is in further reference to the enclosed Postal Service notice dated September 21, 2017, regarding USPS Retail Customer Appointment Scheduler (RCAS™). The RCAS will now be made available on the Self-Service Kiosk (SSK) beginning in late June.
As previously explained, the online passport appointment scheduler tool provides customers the ability to schedule, view, edit, and cancel appointments through a web-based system for first-time passport applicants. Customers using the SSK will only be able to schedule appointments, edits and cancellations must be done online. The ability to schedule a passport application appointment on the SSK will offer customers a more convenient and “contactless” option at a Post Office location near them.
Please disseminate to the field. Please follow to current protocol for COVID-19.