USPS: National Suicide Prevention Week РSept. 5-11

September 3, 2021 National Suicide Prevention Week, an annual observance that highlights the importance of mental health care and early intervention, is Sept. 5-11. The week includes World Suicide Prevention Day, which is always held Sept. 10 and aims to bring attention to global efforts to prevent suicides. To help raise awareness, the USPS Employee…

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USPS OIG Report: A Primer on Service Standards

September 2, 2021 (RISC-WP-21-008) A service standard is the number of days the Postal Service has determined it should take a specific type of mail to be delivered. Service standards set customer expectations and provide accountability for quality of service. The OIG provided an overview of the intricacies of USPS service standards. Specifically, we explained…

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USPS OIG Report: Protection Against External Cyberattacks

Objective Our objective was to determine if the Postal Service has an effective security posture to protect its Information Technology (IT) infrastructure from external cyberattacks and prevent unauthorized access to restricted data. In the past two years, 51 percent of organizations have experienced a cybersecurity incident that resulted in a significant disruption to their IT…

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