USPS: POW-MIA Recognition Day is Sept. 20

National POW-MIA Recognition Day, which honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action, is Friday, Sept. 20. Postal Service facilities are required to display the POW-MIA flag this day. The flag must fly below the U.S. flag, and both flags should be…

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Addressing the Diverse Needs and Wants of Rural America: Opportunities for USPS

September 16, 2019 (RISC-WP-19-009) Rural customers value the social aspects of the Postal Service in their communities — more than half of rural customers know either their postmaster, clerk, or carrier by name. The majority of rural and non-rural customers want weeknight post office retail window hours, but rural post offices offer a disproportionately small…

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