USPS Mystery Shopper Program Scores

A window clerk told me that they were informed by a manager that anything less than a mystery shopper program score of 100% for our office is now considered a failure. Anyone else being told this? Also, has anyone fielded the idea of us mystery-shopping the CPU’s using the same criteria for the shopping experence…

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NALC: Carriers to Receive Upgrade/Pay Schedule Consolidation

In accordance with the MOU Re: Pay Schedule Consolidation, all career and non-career (CCA) grade 1 city letter carriers will be upgraded to their equivalent step in grade 2 effective Nov. 24. Carrier technicians will receive an additional 2.1 percent compensation of their applicable hourly wage for all paid hours effective Nov. 24. Time served…

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