USPS OIG Report: Customer Service for Non-English-Speaking Customers

Objective Our objective was to evaluate the U.S. Postal Service’s customer service to non-English-speaking customers. The Postal Service, established in 1775, has as its basic function the obligation to provide postal services to bind the Nation together through the personal, educational, literary, and business correspondence of the people. In addition, it shall provide prompt, reliable,…

 Continue reading

PMG Brennan recognizes veterans

The following message is from Postmaster General Megan J. Brennan: This Veterans Day marks the 100th anniversary of the end of World War I, the milestone that established Nov. 11 as the day set aside to honor those who have served in the American armed forces. The Postal Service is proud to be one of…

 Continue reading

USPS: Employees to receive holiday mailpiece

The Postal Service is using the mail to help employees get in the holiday spirit. The organization is sending employees a direct mailpiece that highlights the important role they play during the holiday season. “You help Santa deliver to millions of homes. He may get all the credit, but he couldn’t do it without you,”…

 Continue reading

Congress members urge USPS to use air-conditioned mail trucks

By Brenda Gazzar – November 6, 2018 More than two dozen U.S. Congress members have urged the U.S. Postal Service to “strongly consider” implementing climate-control units in all their mail trucks after a postal carrier died in Woodland Hills over the summer from overheating. U.S. Rep. Tony Cardenas, D- Panorama City, spearheaded the call “for…

 Continue reading